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COVID-19: Supporting Our Clients and Employees

16/03/2020

As COVID-19 continues to heavily impact all elements of society, at WE Communications Australia, we have taken measures to support our clients, staff and the broader community through this unprecedented period.

 

Maintaining safety and well-being

While we have had no reported cases of COVID-19 relating to our employees, we have taken the preventative measure of asking all staff to work remotely for a period of at least two weeks, commencing Monday 16th March, with extensions of this arrangement possible.

We consider this a prudent measure to contribute to slowing the transmission of COVID-19.

As flexible working is already an important part of our culture, our staff have the tools and infrastructure to remain connected, and these working arrangements will not negatively impact on our ability to deliver services to you, our valued client.

You can continue to contact your WE Communications team via email and mobile phone as usual.

When it is deemed critical to our client service, we will endeavor to attend small meetings, face-to-face, observing strong personal hygiene and social-distancing practices to minimise risk. We ask for your corresponding support in this regard.

We continue to monitor the situation daily, with the understanding that at all times the safety of our team, and yours, is paramount.

 

Supporting you through COVID-19 

The COVID-19 pandemic is placing pressure on businesses in many ways.

Preparing your business as much as possible and ensuring timely, consistent and clear communication to your employees, customers, shareholders, and other stakeholders is critical. We can help address these challenges if you require it.

Some ways that we have already been assisting our clients include:

  • Facilitation and preparation of virtual roadshows and stakeholder briefings via webcast and conference calls;
  • Review of business continuity and issues response plans and protocols and live crisis management;
  • COVID-19-specific media training and response strategies;
  • Communication plans and materials for stakeholder groups, including customers and shareholders;
  • Additional media and social media monitoring;
  • Crisis simulations and scenario planning.

Please do not hesitate to contact us if you need assistance – we are ready to respond swiftly and support you in any way we can.

Thank you for your support and understanding regarding our current working arrangements. As always, our commitment remains to superior client service, communication, outputs and work quality – as well as the safety and health of our employees, clients, business partners and the community at large.

We will continue to keep you updated as the COVID-19 situation evolves.